Lexus Ranks Highest in 2013 J.D. Power and Associates Vehicle Dependability Study for the 2nd Consecutive Year

February 13, 2013
TORRANCE, Calif., Feb. 13, 2013 – Lexus ranked highest in vehicle dependability among all nameplates for a second consecutive year in the 2013 J.D. Power and Associates Vehicle Dependability Study (VDS).  The study tracks the number and type of problems owners have with their three-year-old vehicles.  In the study, Lexus RX had the fewest reported problems in the industry, which is the first time in the history of VDS that a crossover or SUV has achieved this accolade.    
“There are many analyses conducted throughout the year, but VDS remains one of the most significant gauges of long-term vehicle quality and reliability,” said Mark Templin, Lexus group vice president and general manager.  “This award not only reflects real-world, long-term quality and dependability, it shows Lexus’ dedication and commitment to our customers.”
In addition, Lexus received two segment awards.  The Lexus ES 350 entry luxury sedan ranked highest in the Entry Luxury Car segment.  Other Lexus models to lead their respective segments include the Lexus RX luxury utility vehicle, which ranked highest in the Midsize Premium Crossover/SUV segment with a score of 57 PP100.  The Lexus RX had the fewest PP100 of any crossover or SUV in the study.  The Lexus GS 350/GS 460 finished in the top three of the Midsize Premium Car segment.
J.D. Power and Associates’ VDS finds long-term durability continues to be important consumer factor.  The number of problems an owner experiences affects their repurchase intent and vehicle’s retained value. 

# # #

Media Contacts
Michael Kroll          (310) 468-4782
Bill Kwong             (310) 468-3764
Allison Takahashi  (310) 468-5315

Note to Editors:  Press releases, specifications, and high-resolution images of the Lexus line-up are available at
lexus 2013 jd power associates vehicle dependability study

< back

Related Photos

2010 Lexus ES 350 005
2010 Lexus RX 350 013
2010 Lexus GS 350 003
2010 Lexus ES 350 005

2010 Lexus ES 350 005

Download Low Res. Download High Res.
You must be logged in to view this item.

This area is reserved for members of the news media. If you qualify, please update your user profile and check the box marked "Check here to register as an accredited member of the news media". Please include any notes in the "Supporting information for media credentials" box. We will notify you of your status via e-mail in one business day.

Copyright Notice

All materials on this site are for editorial use only. The use of these materials for advertising, marketing or any other commercial purpose is prohibited. They may be cropped but not otherwise modified. To download these materials, you must agree to abide by these terms.